Privacy Policy

1. Introduction

DC Trades is committed to protecting your privacy and ensuring transparency about how we use your data. This policy explains what personal information we collect, how we use it, and your rights under the UK GDPR.

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2. Information We Collect

We may collect and process:

Personal details (e.g. name, email, phone number)

Business details (e.g. trade type, business name, service location)

User interaction data (e.g. enquiry messages, form submissions)

Device and usage info (e.g. IP address, browser type, pages visited)

Marketing preferences and any consents given

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3. How We Use Your Information

We use your data to:

Provide directory listings and marketing services

Connect users with listed tradespeople

Respond to your messages or enquiries

Improve our website and user experience

Send occasional updates or offers (only if you’ve opted in)

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4. Legal Basis for Processing

We rely on the following lawful bases:

Consent — for marketing and communication preferences

Contract — when delivering directory or marketing services

Legitimate Interest — to maintain the site and improve offerings

Legal Obligation — where necessary for compliance

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5. Cookies

We use cookies to:

Analyse site traffic

Improve performance

Personalise your experience

You can manage cookie settings through your browser.

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6. Sharing Your Data

We do not sell your data.
We may share limited data with:

Service providers (e.g. website host, analytics tools)

Businesses listed in our directory (if you send an enquiry)

Legal or regulatory bodies where required by law

All third parties are GDPR-compliant and contractually obligated to protect your data.

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7. Data Retention

We keep personal data only as long as necessary for:

Providing services

Fulfilling legal or contractual obligations

You can request deletion at any time (see section 9)

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8. Data Security

We protect your data using:

Secure servers

Encrypted form submissions

Limited access protocols

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9. Your Rights (under UK GDPR)

You have the right to:

Access your personal data

Request correction or deletion

Object to or restrict processing

Withdraw consent at any time

Complain to the ICO (www.ico.org.uk) if you believe your rights are violated

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10. Contact Us

For questions or data requests, contact:
📧 Email: info@dctrades.co.uk
📍 Business Location: Devon & Cornwall, UK